Training Information & Materials

Shiawassee Health & Wellness provides the following off-site training classes monthly:

Recipient Rights

    • All employees must receive face-to-face, Basic Rights Training from the SHW Office of Recipient Rights before they can work with people receiving services through the public mental health system. This training is required to be completed within the first 30 days of the employee’s hire date.  Information provided covers the essential rights of recipients receiving services, including abuse and neglect, confidentiality, informed consent, respect and dignity, restraint, and incident-report writing.
    • Recipient Rights training is due annually.
    • Classes are offered through SHW monthly.

Nonviolent Crisis Intervention (CPI) Full & Update

    • Nonviolent Crisis Intervention (CPI) training is a SHW required course and useful for all staff who work directly with consumers.  This course teaches staff how to intervene in crisis situations, staff de-escalation techniques as well as restrictive and nonrestrictive interventions. Participants will learn decision-making skills to match the level of the response to the risk of the crisis, focusing on the least-restrictive response to ensure the Care, Welfare, Safety, and Security of those in your care.
    • CPI is required initially when hired, then triennially.
    • Classes are offered through SHW monthly.

CPR and First Aid

    • Under the new CPR and First Aid bullet, please add the information below:
    • SHW will no longer schedule CPR/First Aid training for providers.
    • Now providers can go to the same website and enroll staff.
    • J&M Education LLC, professional trainers for the American Heart Association, has a long history of training SHW staff.
    • If you are interested in in CPR/AED, First Aid, and Basic Life Support, ACLS and PALS, please contact J&M Education LLC directly. Fees vary per training.
      1-833-WEDOCPR or 1-833-933-6277J&M Education L.L.C.
      American Heart Classes
      215 N. Water St. Suite 132 & 133
      Owosso, MI 48867 – email
      Facebook – J&M Education


Shiawassee Health & Wellness employees take their training through Relias Learning.

MSHN Training Grid

Contracted Providers may use the following materials for training their staff:

  • Corporate Compliance, Ethics, and Deficit Reduction Act
  • Cultural Diversity
  • Environmental Safety
  • Limited English Proficiency
  • Person Centered Planning
Corporate Compliance, Ethics, and Deficit Reduction Act
Cultural Diversity
Environmental Safety
Limited English Proficiency
Person Centered Planning

Shiawassee Health & Wellness

1555 Industrial Drive
Owosso, MI 48867
(989) 723-6791

Lindsey Hull, Chief Executive Officer


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