Every individual receiving service in the public mental health system has legal rights which they are guaranteed under the Michigan Mental Health Code and various other laws. More information about your rights is contained in the booklet titled “Your Rights When Receiving Mental Health Services in Michigan.” You will be given this booklet and explained your rights when you first begin services, and annually thereafter. You may also request the “Your Rights When Receiving Mental Health Services in Michigan” booklet at any time.
The right to be free from abuse and neglect
The right to have information about you kept confidential
The right to be treated with dignity and respect
The right to receive services that meet your needs
The right to receive your services in a safe, sanitary and humane environment
The role of the Office of Recipient Rights is to ensure the protection of these rights through various processes, such as training, consultation, policy development, site visits and monitoring, and complaint resolution. For more information, please contact the Shiawassee Health and Wellness Office of Recipient Rights.
Office of Recipient Rights
Complaint Line: (989) 723-0725
Toll-Free: (800) 622-4514, Ext. 4725
TTY: (989) 723-0850
Fax: (989) 723-0888